Essa semana nos EUA onde eu moro é quando as pessoas param (o único feriado quando as coisas realmente param por essas bandas) por uma razão importante. Não estou falando do peru assado nem das liquidações nos shoping centers. É hora de expressar Gratidão. Gratidão é a emoção positiva nós sentimos quando recebemos um benefício.Continue reading “Dia de Ação de Graças”
Monthly Archives: November 2010
Time to Say Thank You.
This week is the time of the year when we in the US take a break from our busy lives to do something very important. No, not eating turkey and cranberry sauce. No, not researching the new gadget to buy during the Black Friday sale. It is the time we use to express Gratitude. Gratitude is aContinue reading “Time to Say Thank You.”
Why Sales People Dislike CRM Software
In CRM, we have solitary experience, engaging with a database. In SCRM, we collaborate and engage with real people.
Social Business is as Old as Business
How Social Media is bringing us back to the future In a recent series of Social CRM seminars, I asked several audiences to complete this sentence: The closing of a sales deal depends on…. Not once did they fail to answer on the first attempt and in unison: Relationships. We all have this deep intuition thatContinue reading “Social Business is as Old as Business”
Marcio Saito 