marciosaito.com
This is my personal site. My interests include Literature, Social Media, Outdoors, Travel, Entrepreneurship, International Perspective, The Arts, Wine.
Twitter!
- I just posted on @DaitanGroup blog. "WebRTC and Business Applications" - ow.ly/lfTRo #crm #custserv #telecom 3 hours ago
- RT @webrtcexpo: @DaitanGroup: WebRTC is More About How Businesses Will Use it Than the Technology Itself bit.ly/12SBP6s 4 hours ago
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Recent Thoughts
- Customer Service and WebRTC: A Technology Game Changer
- Top 3 Requirements for Agile Outsourcing
- A Sub-Atomic Particle walks into a bar…
- Dinheiro em Árvore? Nem no Vale do Silício
- Thanksgiving in a Social World
- Marcio Looking for New Directions
- The Emergence of Collective Intelligence
- Crowdsourcing: The Next Step in Enterprise Collaboration
- Gamification for Kids, Collaboration for Grown-Ups
- Crowdsourcing, Freedom, and Anonymity
- MarcioSaito.com Blackout Day – Stop SOPA
- Esse é o Ano das Mídias Sociais em Negócios (você acredita?)
- Co-Creation: When the Crowd goes Beyond the Experts
- Nigerian Scammers Must Adapt to Social Media or Die
- 3 fatores para Falar como Gente nas Mídias Sociais
- Monarch Butterflies – Santa Cruz, CA
- Thanksgiving, Social Business, Community
- Minhas Partes Privadas
- 7 Ações em Mídia Social para quem tem mais o que fazer
- Half Day Tour of Silicon Valley by Marcio
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- November 2012 (3)
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Author Archives: Marcio
Customer Service and WebRTC: A Technology Game Changer
(This was originally written for Daitan Blog) What is WebRTC? Why is it Relevant to Customer Service? WebRTC is an emerging standard to enable real-time communications (voice, text, video, data) directly on a web-browser running in any machine or mobile … Continue reading
Posted in Uncategorized
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Top 3 Requirements for Agile Outsourcing
(originally written for Daitan blog) In the past decade or so the software industry has moved from waterfall to Agile Software Development methods. In waterfall development, marketing and engineering signed a “contract” based on a fixed scope of work (the … Continue reading
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A Sub-Atomic Particle walks into a bar…
A couple of days ago, Simon Allen, a friend in the UK got a “Neutron walks into a bar…” joke from Carla (from Oxford High School) and posted it in his Facebook timeline: This neutron walks into a bar, orders … Continue reading
Posted in Life
2 Comments
Dinheiro em Árvore? Nem no Vale do Silício
(in Portuguese, originally written for IVP) Nos últimos anos, encontrei centenas de empreendedores brasileiros visitando o Vale do Silício. Quando pergunto “qual o seu objetivo nessa visita?”, invariavelmente ouço “tenho uma startup, vim procurar um VC e tentar pegar um … Continue reading
Posted in DiretodoVale
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Thanksgiving in a Social World
This week is the time of the year when we in the US take a break from our busy lives to express Gratitude (and eat, shop, etc). Gratitude is a positive emotion we feel in acknowledgment of a benefit we have received. Saying … Continue reading
Posted in Life, Social Media, Uncategorized
1 Comment
Marcio Looking for New Directions
Marcio is looking for a new job or professional project. Let him know if you have or know someone who has ideas of what that project could be. Continue reading
Posted in Life
2 Comments
The Emergence of Collective Intelligence
When we observe large schools of fish swimming, we might wonder who is choreographing that complex and sophisticated dance, in which thousands of individuals move in harmony as if they knew exactly what to do to produce the collective dance. Continue reading
Posted in Crowdsourcing, Social Media
2 Comments
Crowdsourcing: The Next Step in Enterprise Collaboration
Enterprise Collaboration Tools can improve the productivity of organizations by reducing the friction in the flow of information. This post argues that the application of Crowdsourcing techniques in that context is the next step in blending the best of traditional functional segmentation with the benefits of open collaboration. Continue reading
Posted in Crowdsourcing, Social Media
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Gamification for Kids, Collaboration for Grown-Ups
[This post originally written for publication in the Ledface Blog] Next time you are at a cocktail party, take a step back and observe. What do people talk about? How conversations evolve? When people meet for the first time, they exchange facts. … Continue reading
Posted in Crowdsourcing, Social Media
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Crowdsourcing, Freedom, and Anonymity
This post reflects on the need of trust and freedom to create the conditions where individuals can independently contribute to a co-creation process. Continue reading
Posted in Crowdsourcing, Social Media, Uncategorized
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