Monthly Archives: June 2011

Was it as good for you as it was for me?


Adoption of Social Media by customer service departments is mandatory and can have a very positive impact on customer experience and bring change to the Marketing/Customer Service balance in companies. Continue reading

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Business and Relationships


What you can learn about social business in the Farmer’s Market Saturday mornings is farmer market’s day Guarulhos, Brazil, where I grew up.  My mom is a customer of this particular meat stand for more than 35 years now. Last week … Continue reading

Posted in Social Media, Uncategorized | 2 Comments

Brasil 2011: O futuro aqui ou exuberância desvairada?


Impressões da visita de um Brasileiro morando no exterior a 20 anos em Junho de 2011. Continue reading

Posted in DiretodoVale, Travel, Uncategorized | 4 Comments

Uma Visão Brasileira do Vale do Silício


Dois dias (ou décadas) no Vale do Silício Era um domingo em 1991 quando recebi uma ligação. “Quer ir morar na California?”. Em 92 me mudei de São Paulo, onde nasci e cresci, para o Vale do Silício. Vim para … Continue reading

Posted in DiretodoVale, Life, Travel | 21 Comments