Monthly Archives: December 2010

Heavenly Shadow Snowboarding

Posted on December 28, 2010 by

Join me in a snowboard ride down the slopes of Heavenly-CA, with great snow and magnificent views of Lake Tahoe in a beautiful day before Christmas. Continue reading →

Posted in Art/Photo, Life, Outdoors, Uncategorized | Leave a comment

Social SMB – Be more Open in 2011

Posted on December 21, 2010 by

The adoption of Social Business models has to start from the inside-out. As we get to the last days of 2010, we need to recognize that this was the year we reached peak of  inflated expectations for Social-Everything. Small and … Continue reading →

Posted in Social Media, Uncategorized | Leave a comment

Agile Professional Services?

Posted on December 16, 2010 by

Professional Services is clearly not my area of expertise (I have not been a contract-based service provider first hand) but I enjoy participating in the #ProfServ Twitter Chat led by @KRCraft @Berkson0 and @fredmcclimans (bi-weekly, next Dec 23rd 10PM EST). In … Continue reading →

Posted in Uncategorized | 6 Comments

Social Media: The Impact on Customer Surveys

Posted on December 15, 2010 by

Asking for Customer Feedback is different from Listening Last night, I was in the Customer Service Twitter chat that happens every Tuesday at 10PM PST. I truly recommend this lively, fun, and insightful conversation to anyone interested in Customer Service. … Continue reading →

Posted in Social Media, Uncategorized | 1 Comment

Social LeadGen for Real-World SMB Marketers

Posted on December 8, 2010 by

When we read about the impact of Social Media in Marketing, we see mostly one of two extremes: Social Media is just another media (nothing changes) or; Social Media changes Marketing (everything changes) We live in the real world. So, … Continue reading →

Posted in Social Media, Uncategorized | Leave a comment