Monthly Archives: June 2010

The “Social” in Social CRM

Posted on June 24, 2010 by

Is it about technology or attitude? Think of a company you really love as a customer. Think about what makes you love it. Chances are that it is not because they have such perfect product and processes that ensure a … Continue reading →

Posted in Social Media, Uncategorized | Leave a comment

Social Business is Like Brazilian Soccer

Posted on June 11, 2010 by

Corporate Structures Need to Become More Flexible and Fluid Starting today and for the next four weeks, people from the townships of Soweto to the beach villages in Brazil to the industrial towns in Northern England to the train stations … Continue reading →

Posted in Social Media, Uncategorized | Leave a comment

The Future is Not Tomorrow

Posted on June 4, 2010 by

Social Business is a revolutionary idea leading to an evolutionary transformation “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.” Bill Gates In 1998, the … Continue reading →

Posted in Social Media, Uncategorized | 1 Comment

Visiting Iguaçú Falls – Brazil (May 2010)

Posted on June 2, 2010 by

I was born in Brazil but had not visited Cataratas do Iguaçú (a.k.a Iguassu Falls, Iguazu Falls) until this past weekend. Here are some photos and some information that might be useful if you plan to make the trip there. … Continue reading →

Posted in Outdoors, Travel, Uncategorized | 2 Comments